Annual Report

Annual Report for July 1, 2010-June 30, 2011

Thank you!

Dear Members:

As we present our annual report to you this year, we do so with a huge THANK YOU! Thanks to you and so many others in the Iowa State family for bringing us into the new year with more energy, more passion, more focus, and more optimism. Our commitment remains focused on YOU and the future excellence of Iowa State University.

Last fiscal year taught us many things as we – your Alumni Association board and staff – crafted the next five-year strategic plan for the Association. Here is a sample of what we learned:

Iowa Staters love Iowa State University.
Iowa Staters care for their fellow Iowa Staters – past, present, and future.
Iowa Staters want to serve Iowa State and each other.
Iowa Staters are ready to make Iowa State more visible in their homes, workplaces, and communities.
And Iowa Staters like the fact the Alumni Association wants to serve them better.

So here are three words that you will hear a lot over the next five years. These are your words, and we intend to
use them. We intend to embrace them. We intend to make them come alive. Those three words are the following: CONNECT, ENGAGE, and SERVE.

Iowa Staters expect us – your Alumni Association and the rest of the university – to help them connect, engage, and serve where it is most meaningful to them or where the university most needs them. In other words, as we move forward, it is all about two-way CONNECTion, two-way ENGAGEment, and two-way SERVicE.

As you read through our Strategic Plan, let us know if you think we are on the right track to fulfill this promise. This plan is our roadmap for the next five years.

We also know that we need to be flexible, and we are ready to expand our commitment to better CONNECT, ENGAGE, and SERVE the Iowa State family.

Yours for Iowa State,

Jeff Johnson
President and CEO, ISU Alumni Association

Ron Hallenbeck
2010-2011 Chair, ISU Alumni Association
Board of Directors

Mission | Vision | Guiding Principles

Mission Statement
To facilitate the lifetime connection of alumni, students, and friends with Iowa State University and each other.

Vision Statement
To be the central organization serving and connecting all alumni and members of the Iowa State family.

Iowa State University Alumni Association Guiding Principles:

Provide exemplary customer service
We pride ourselves in offering high-quality service and programs with integrity and honesty.
Be innovative
We aspire to keep our programs and services relevant to our constituents by employing creativity, innovation, and flexibility.
Nurture loyalty, pride, and tradition
We work to strengthen the powerful attributes of loyalty, pride, and tradition in our alumni, students, and friends that contribute to the excellence of Iowa State University.
Communicate openly
We value open communication, both within the Alumni Association staff and among Iowa State University alumni, students, faculty/staff, and friends.
Promote collaboration
We seek out partnerships with other individuals and groups both on and off campus.
Build a positive team and family spirit
We value and respect each other as individuals, work well together as a team, and respect each other’s work/life balance. We work hard, and we play hard to cultivate a fun work environment.
Be passionate
We are passionate about Iowa State University and about our work.

2012-2016 Strategic Plan

OBJECTIVE #1: The Iowa State University Alumni Association will connect alumni, students, and friends with the university
and each other through powerful networks

GOALS:

Offer outstanding geographical networking opportunities to serve the Iowa State family
Deliver professional and career networks to alumni, students, and friends
Grow special-interest networks to serve alumni and friends
Provide powerful online networking services
Enhance networking opportunities for the Iowa State family through Alumni Association events and programs

Communicate the impact Alumni Association membership has on networking opportunities

OBJECTIVE #2: The Iowa State University Alumni Association will advance and promote the excellence of Iowa State University

GOALS:

Broadly communicate the achievements and activities of Iowa State University and Iowa Staters
Collaborate with other campus units to extend and promote Iowa State University
Foster a climate that encourages dialogue among alumni, students, and friends about issues important to Iowa State University
Organize and engage alumni, students, and friends to advocate on behalf of Iowa State University and each other

OBJECTIVE #3: The Iowa State University Alumni Association will serve alumni and members of the Iowa State family

GOALS:

Provide timely and relevant communications
Respond to requests from alumni, students, and friends in a timely manner
Provide high-quality benefits and services to Alumni Association members
Seek input from alumni, students, and friends about how we can serve them better

OBJECTIVE #4: The Iowa State University Alumni Association will nurture loyalty, pride, and tradition

GOALS:

Provide members of the Iowa State family the tools they need to make ISU more visible in their personal and professional lives
Collaborate with Iowa State University colleagues to heighten appreciation for ISU traditions
Showcase Iowa State University traditions through programs and events, and at the ISU Alumni Center
Strengthen Iowa State University pride and loyalty through student and young alumni programs
Explore additional opportunities for volunteers to serve Iowa State University and the Alumni Association

OBJECTIVE #5: The ISU Alumni Center will be a destination for the Iowa State family and a premier local event space

GOALS:

Position the ISU Alumni Center as the gathering place for alumni
Enhance the welcoming environment of the ISU Alumni Center
Provide a number of targeted Iowa State University Alumni Association events in the ISU Alumni Center
Enhance the rental activities in the ISU Alumni Center
Maintain the quality and appearance of the ISU Alumni Center

OBJECTIVE #6: The Iowa State University Alumni Association will be a healthy, sustainable organization

GOALS:

Integrate the Iowa State University Alumni Association’s guiding principles into the daily culture of the organization
Ensure the financial stability of the Iowa State University Alumni Association
Surpass 60,000 Iowa State University Alumni Association members
Ensure that the Iowa State University Alumni Association Board of Directors and staff continue to operate effectively
Ensure the Iowa State University Alumni Association is technologically relevant
Integrate environmentally sustainable practices into the Iowa State University Alumni Association’s operations
Enhance the brand of the Iowa State University Alumni Association to resonate with our alumni and members of the Iowa State family

Approved by the ISU Alumni Association
Board of Directors on Oct. 5, 2011

Who belongs to the ISU Alumni Association?

Total Alumni Association members: 49,059
Student Alumni Association members: 4,700